cover upload not working?

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cover upload not working?

1al.vick
Set 16, 2:33pm

I just upload a cover to https://www.librarything.com/work/17532870/covers/128740756. It isn't showing up though, just a box with a question mark in it, like it couldn't read the file. The file I upload is a .jpg

2al.vick
Set 16, 2:33pm

oh, sure, it looks fine now. Well I guess there is no issue!

3newcrossbooks
Set 16, 2:54pm

There's certainly something wrong with cover uploads at the moment - it's very slow.

I've just uploaded two and it took about 5 minutes for them to appear on the work page and catalogue page. While waiting a broken image symbol was displayed.

And it's taken about 10 minutes for them to display in the 'using this cover' window that pops up when you click on the cover on the work page.

4Maddz
Set 16, 3:22pm

I've been seeing this too when adding new works/new covers. Even after recalculate author/title, then recalculate cover, the added cover doesn't appear. Doing a page refresh tends to fix it on the work page, but when I check the series page, it's not showing up there.

5conceptDawg
Set 16, 3:35pm

It's not a problem with uploads, but a problem of our image server. Well, our non-LT image service (CDN) to be precise. We're working on a solution but it will be a bit before we can move all of the images over to the new service.

6the_red_shoes
Set 17, 12:53am

Cover upload and cover "grab from the web" not working on this page: https://www.librarything.com/work/27071050/book/205941805

7the_red_shoes
Set 17, 1:03am

>5 conceptDawg: Will the covers show up when this is fixed, or will we have to upload them again?

8DuncanHill
Set 17, 8:08am

I can upload covers, but I have to hit recalculate cover to make them shew.

9majkia
Set 17, 8:53am

Still not working correctly

10conceptDawg
Set 17, 10:26am

Well, the last 24 hours we had a different issue with cover uploads. I've just pushed a change to solve this new issue and we should just be back to the original problem with some covers not displaying correctly.

This is due to our CDN provider (basically a middleman server that takes load off of our servers) not fetching the covers correctly from our servers. We're working on that but it takes time.

11conceptDawg
Set 17, 11:45am

Ok. I've made more changes to try and alleviate image loading problems. I think we are back to full service on covers.