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Built to Fail: The Inside Story of Blockbuster's Inevitable Bust

di Alan Payne

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How does an iconic brand die? For more than two decades, Blockbuster was America's favorite way to watch movies. Millions of customers visited more than eight thousand stores around the globe every week, providing more data about movie audiences than anyone in history had ever owned. If any company should have predicted the disruptive forces coming down the pike, it was Blockbuster. But as new threats emerged, none of its five CEOs had answers, and the company collapsed long before its time. Built to Fail tells the complete inside story of Blockbuster's meteoric rise and catastrophic fall. Beneath the surface of explosive growth lay a shaky foundation of financial difficulty, tunnel vision, and missed opportunities. Written by Alan Payne, the man who built the longest-lasting Blockbuster franchise chain in the country, Built to Fail is a cautionary tale for today's disruptive marketplace, explaining why Blockbuster was a broken company long before Netflix ever streamed a single movie.… (altro)
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An interesting book and a quick-read, but this is unbelievably repetitive. It felt like half of this book was just rehashing the same arguments over and over again. ( )
  lemontwist | Apr 30, 2023 |
From start to finish this book was a wild ride. Not only did it discuss the birth of Blockbuster and its inevitable downfall - it also discussed the video rental industry as a whole. Like many the nostalgia factor is high when thinking back to the days when going to the video store was the highlight of your weekend. Alan Payne has an inside view of Blockbuster - he managed a video rental competitor for years before become a franchisee owner of multiple blockbusters. In fact - he owned the last remaining blockbusters in 2018. He chronicles the failures of the company, the big misses, and all the ways in which they could have adapted and evolved. They had an opportunity to buy Netflix in it's infancy and laughed it out of the board room, they had opportunities to merge with Redbox and get in on the action but didn't act until it was years too late, they ended late fees which was horrible for keeping their stock on the shelves. So many horrible decisions sealed their fate. Utterly fascinating. ( )
  ecataldi | Apr 13, 2021 |
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How does an iconic brand die? For more than two decades, Blockbuster was America's favorite way to watch movies. Millions of customers visited more than eight thousand stores around the globe every week, providing more data about movie audiences than anyone in history had ever owned. If any company should have predicted the disruptive forces coming down the pike, it was Blockbuster. But as new threats emerged, none of its five CEOs had answers, and the company collapsed long before its time. Built to Fail tells the complete inside story of Blockbuster's meteoric rise and catastrophic fall. Beneath the surface of explosive growth lay a shaky foundation of financial difficulty, tunnel vision, and missed opportunities. Written by Alan Payne, the man who built the longest-lasting Blockbuster franchise chain in the country, Built to Fail is a cautionary tale for today's disruptive marketplace, explaining why Blockbuster was a broken company long before Netflix ever streamed a single movie.

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