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What You Do Is Who You Are: How to Create Your Business Culture

di Ben Horowitz

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1665164,792 (3.5)Nessuno
Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times. Ben Horowitz has long been fascinated by history, and particularly by how people behave differently than you'd expect. The time and circumstances in which they were raised often shapes them-yet a few leaders have managed to shape their times. In What You Do Is Who You Are, he turns his attention to a question crucial to every organization: how do you create and sustain the culture you want? To Horowitz, culture is how a company makes decisions. It is the set of assumptions employees use to resolve everyday problems: should I stay at the Red Roof Inn, or the Four Seasons? Should we discuss the color of this product for five minutes or thirty hours? If culture is not purposeful, it will be an accident or a mistake. What You Do Is Who You Are explains how to make your culture purposeful by spotlighting four models of leadership and culture-building-the leader of the only successful slave revolt, Haiti's Toussaint Louverture; the Samurai, who ruled Japan for seven hundred years and shaped modern Japanese culture; Genghis Khan, who built the world's largest empire; and Shaka Senghor, a man convicted of murder who ran the most formidable prison gang in the yard and ultimately transformed prison culture. Horowitz connects these leadership examples to modern case-studies, including how Louverture's cultural techniques were applied (or should have been) by Reed Hastings at Netflix, Travis Kalanick at Uber, and Hillary Clinton, and how Genghis Khan's vision of cultural inclusiveness has parallels in the work of Don Thompson, the first African-American CEO of McDonalds, and of Maggie Wilderotter, the CEO who led Frontier Communications. Horowitz then offers guidance to help any company understand its own strategy and build a successful culture. What You Do Is Who You Are is a journey through culture, from ancient to modern. Along the way, it answers a question fundamental to any organization: who are we? How do people talk about us when we're not around? How do we treat our customers? Are we there for people in a pinch? Can we be trusted? Who you are is not the values you list on the wall. It's not what you say in company-wide meeting. It's not your marketing campaign. It's not even what you believe. Who you are is what you do. This book aims to help you do the things you need to become the kind of leader you want to be-and others want to follow.… (altro)
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Mostra 5 di 5
Some good information about what to think about when building a company culture is scattered throughout this book. Some of the stories (mostly historical vs based on his experience) I thought went on for too long with minimal value. It is however a very digestable fun read. ( )
  gianouts | Jul 5, 2023 |
I liked the stories about Gengis Khan, Shaka Senghor, and Tousaint Louverture from the Haiti slave revolution. But I have to say that there was only a vague connection with modern business and overall the ideas were pretty woolly. Yes there were some take-aways - eg do something shocking to make a point. Probably I will just go back and look at the last chapter sometime which sums it all up. Not particularly insightful. Oh and very poorly read in this version. (Sorry!) ( )
  jvgravy | May 20, 2021 |
Great book about startup culture, told through historical examples of leaders in politics/military/gangs. Ben Horowitz is always interesting, and is highly credible as both a business operator and investor, although maybe he pushes the limits on using outside-the-box examples.

Main takeaway: culture is what you do, it should be expressed in ways which actually are controversial or where one could at least articulate an alternative, and isn't a universal -- what works well for one market, team, and company might be exactly the wrong thing for another.

Aside from some great lessons on business culture (definition of, importance of, and how to cultivate), the most interesting thing about this book is learning about the leaders used as examples. I know basically all the "normal" business leaders one would use as examples. Toussaint Louverture, leader of the Haitian revolution, was by far the most impressive -- while I knew something about him from before (from other Ben Horowitz talks, initially!), I'm inspired to learn more about him -- leader of the only successful slave revolt in history, genuinely amazing person (to the point where if he were fictional he would be completely unbelievable), etc. ( )
  octal | Jan 1, 2021 |
Have you ever read about a company’s values? And later come to discover that they are nothing like they should be. This is what Ben Horowitz’s book, What You Do Is Who You Are: How to Create Your Business Culture, is all about. I learned about this book while listening to some podcasts and thought it was worth reading. I have worked in organizations that espouse noble values and goals but fail to live up to them. In his book, Horowitz shared how to create alignment with what is desired and what is truly happening. Read more
( )
  skrabut | Sep 2, 2020 |
I think that Ben Horowitz has an important message to pass in this book - that culture matters and leaders of organizations need to intentionally shape it through their decisions and behavior. It's a pity that it is so hard to get it through the structure of this book.

I liked Ben's take on culture - there is no silver bullet culture that can be replicated to guarantee the success, it's complimentary to strategy, it's evolving and leaders need to be aware of those small changes to respond to them. I enjoyed the most the last part of the book with tactical solutions, real-life examples, and suggestions coming straight from the author. Small bites, but very tasty. I wish the main course was as good as the dessert.

Unfortunately, the main part of the book is hard to digest. First of all, it is repetitive - you'll read the same thing at least three times: in the context of a historical figure, a modern business leader, and in the summary. And I don't think that neither historical reference nor summary brings any additional value, just making the book longer and the message harder to pass.

Secondly, stories of the past are presented very selectively to reinforce author's narrative about culture and remain silent about the facts that contradict it. Often you will also find confusing examples that make the whole "inspired by history" thing questionable. E.g. importance of integrity is called out many times throughout the book, but historical figures praised by the author break their own rules often while enforcing others to follow them.

Lastly, Ben admits that culture is a very complex thing and it's hard to explain or see how it works... and then oversimplifies social and organizational mechanisms to create catchy sounding rules that are supposed to be verified by the success of a companies that use them. I feel like there is a number of factors contributing to their success and drawing a straight line from e.g. using doors as desks in Amazon to its multibillion revenues is too much of a stretch.

Overall, there are many interesting thoughts, ideas, and examples in this book... that could be contained in a long blogpost or a few articles. Burring them deeply into the historical context of questionable leaders makes the book too long and its possible impact less powerful. ( )
  sperzdechly | Feb 21, 2020 |
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Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times. Ben Horowitz has long been fascinated by history, and particularly by how people behave differently than you'd expect. The time and circumstances in which they were raised often shapes them-yet a few leaders have managed to shape their times. In What You Do Is Who You Are, he turns his attention to a question crucial to every organization: how do you create and sustain the culture you want? To Horowitz, culture is how a company makes decisions. It is the set of assumptions employees use to resolve everyday problems: should I stay at the Red Roof Inn, or the Four Seasons? Should we discuss the color of this product for five minutes or thirty hours? If culture is not purposeful, it will be an accident or a mistake. What You Do Is Who You Are explains how to make your culture purposeful by spotlighting four models of leadership and culture-building-the leader of the only successful slave revolt, Haiti's Toussaint Louverture; the Samurai, who ruled Japan for seven hundred years and shaped modern Japanese culture; Genghis Khan, who built the world's largest empire; and Shaka Senghor, a man convicted of murder who ran the most formidable prison gang in the yard and ultimately transformed prison culture. Horowitz connects these leadership examples to modern case-studies, including how Louverture's cultural techniques were applied (or should have been) by Reed Hastings at Netflix, Travis Kalanick at Uber, and Hillary Clinton, and how Genghis Khan's vision of cultural inclusiveness has parallels in the work of Don Thompson, the first African-American CEO of McDonalds, and of Maggie Wilderotter, the CEO who led Frontier Communications. Horowitz then offers guidance to help any company understand its own strategy and build a successful culture. What You Do Is Who You Are is a journey through culture, from ancient to modern. Along the way, it answers a question fundamental to any organization: who are we? How do people talk about us when we're not around? How do we treat our customers? Are we there for people in a pinch? Can we be trusted? Who you are is not the values you list on the wall. It's not what you say in company-wide meeting. It's not your marketing campaign. It's not even what you believe. Who you are is what you do. This book aims to help you do the things you need to become the kind of leader you want to be-and others want to follow.

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