Opere di Randy A. Steinberg
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior… (2001) 23 copie
Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management (2005) 13 copie
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior… (2013) 6 copie
Implementing ITSM: From Silos to Services: Transforming the IT Organization to an IT Service Management Valued Partner (2014) 4 copie
Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management… (2014) 3 copie
Servicing ITSM: A HANDBOOK OF SERVICE DESCRIPTIONS FOR IT SERVICE MANAGERS AND A MEANS FOR BUILDING THEM (2013) 3 copie
Etichette
Informazioni generali
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Utenti
Statistiche
- Opere
- 11
- Utenti
- 76
- Popolarità
- #233,522
- Voto
- 3.8
- ISBN
- 12