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Sto caricando le informazioni... Cultural Intelligence: People Skills for Global Businessdi David C Thomas
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Succeed in Any Culture, in Every Situation In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams. This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds ?nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars. Non sono state trovate descrizioni di biblioteche |
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Google Books — Sto caricando le informazioni... GeneriSistema Decimale Melvil (DDC)302.3Social sciences Social Sciences; Sociology and anthropology Social Interaction Social interaction within groupsClassificazione LCVotoMedia:
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Marshall McLuhan’s prediction of a global village has come true with respect to worldwide electronic communications; yet in some respects we are still as far apart as ever. Now, however, the person whose culture we don’t understand may be our colleague or client instead of a stranger halfway around the world.
How do we prepare to deal with the many possible complexities and confusions that can arise between people of drastically different backgrounds—or better, avert them in the first place? David C. Thomas and Kerr Inkson say the answer is to raise our cultural intelligence. They call it CQ. In Cultural Intelligence: Living and Working Globally, they define the components of CQ and then show how to develop and practice it in a wide variety of situations, both abroad and right at home.
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