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Sto caricando le informazioni... Lean Library Management: Eleven Strategies for Reducing Costs and Improving Servicesdi John J. Huber
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Iscriviti per consentire a LibraryThing di scoprire se ti piacerà questo libro. Attualmente non vi sono conversazioni su questo libro. There was a lot of good information about applying Lean techniques in libraries, however, it is feeling a bit dated. I would love to know what is relevant now compared to 10 years ago. It was also a pretty narrow focus on public libraries. I really liked the appendix the most for exploring a wide variety of approaches that can then be applied across settings. This book also works well in tandem with The Lean Startup as a guide for thinking about quick wins and process implementation. ( ) This is an excellent, no-nonsense and practical book that should be on every library's shelves. John Huber is a consulting veteran coming from the manufacturing industry and striving to apply the concepts of lean manufacturing (aka the Toyota model) to the world of libraries. His common sense approach to practical service delivery problems faced by libraries allows him to find practical and non-orthodox solutions that would have been obvious to the library employees had they not been too focussed on their problems to notice. He advocates novel ways to measure library performance, in analogy to the manufacturing industry, and to think above the usual departmental barriers. Huber should be mandatory reading for every librarian, period. nessuna recensione | aggiungi una recensione
Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. Management guru John Huber, a pioneer and leader in the Lean Manufacturing movement, has worked as a consultant with libraries across North America. In this new book, he show you how to apply Lean principles and practices--how making small, simple changes in everyday routines will reap large time- and money-saving results. You'll learn how to: create a culture of change ; define and streamline your library's service delivery chains ; transform everyday operations like placing customer reserves and technical service processes ; implement performance measures that can drive continuous improvement ; apply Lean techniques in digital operations. Ten years of success-proven strategies and success stories from libraries where John Huber has partnered are included throughout. by learning and applying these principles, you library will dramatically improve efficiency, service performance, and service lead times. --Publisher's description. Non sono state trovate descrizioni di biblioteche |
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Google Books — Sto caricando le informazioni... GeneriSistema Decimale Melvil (DDC)025.1Information Library and Information Sciences Administration; Departments Executive; General supervisionClassificazione LCVotoMedia:
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