In this practical guide, software-quality guru Capers Jones reveals best practices for ensuring software development success by illustrating the engineering methods used by the most successful large software projects at leading companies such as IBM, Microsoft, Sony, and EDS. Software Engineering Best Practices covers estimating and planning; requirements analysis; change control; quality control; progress and cost tracking; and maintenance and support after delivery. Agile development, extreme programming, joint application design (JAD), six-sigma for software, and other methods are discussed.