Administrative Appointment Scheduling Business Correspondence Charting and Documenting Coding Guidelines or Steps Computer & Equipment Troubleshooting Cultural Concerns EHRs Filing Medical Records Insurance Tips Inventory Medical Records Patient Bill of Rights Patient Billing Patient History Patient Responsibilities Payment Information Found in a Chart USPS State Abbreviations Clinical Ambulation Bandages Biohazard Waste Disposal Complimentary and Alternative Medicine Drug Abuse Ear Irrigation ECGs Emergencies Eye Irrigation Gynecology Heat and Cold Therapy Guidelines Holter Monitor Immunization Schedule Lab Procedures Medication Administration Minor Surgery Nutrition Patient Education Patient Instructions Physical Exam Pulmonary Function Vaccine Dosages Vital Signs and Measurements General Anatomy and Physiology Communication Legal and Ethical Issues, Including HIPAA Appendices I. Ergonomics II. Abbreviations III. Commonly Misspelled Terms IV. Medical Notation Symbols V. Medical Prefixes VI. Medical Suffixes VII. Common Spanish Phrases VIII. ASL American Manual Alphabet IX. Local Emergency Numbers X. Professional Medical Organizations XI. Medical Resources on the Internet Index