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Leadership lessons from the bestâ??Gates, Welch, Dell, Gerstner, Kelleher, Grove, and Walton

What are the traits, tactics, and strategies of the business world's most transformative leaders . . . and what can the rest of us learn from them? In What the Best CEOs Know, leadership authority Jeffrey Krames examines the careers of seven of history's most accomplished CEOsâ??including in-depth interviews with Michael Dell, Lou Gerstner, and Herb Kelleherâ??to get candid answers to many of today's most compelling business questions.

The result is a blueprint-like framework that instructs as well as it informs, and provides managers with the firsthand secrets of leadership giants. Proven learning toolsâ??from cases and lesson summaries to selfassessment exercisesâ??reinforce the book's methods and