Everyone in an organization, from cleaner to CEO, has expertknowledge. Yet only a fraction of it can be codified and expressedexplicitly as facts and rules. A little more is visible implicitlyas accepted procedures, but even this is only the beginning.Submerged beneath the explicit and implicit levels is a vasticeberg of tacit knowledge that cannot be reliably accessed bytraditional analytical approaches. And yet, without it,organizational learning means little. Interweaving theory with practical guidance, this book looks atthe importance of tacit knowledge and shows how it is now being putin motion through groundbreaking analogical thinking methods. Chiefamong these is the Dialogue Seminar, developed by the editors, inwhich learning is seen as arising from encounters withdifferences. There can be no consensus on the value of corporate knowledgeuntil what is meant by that knowledge is discussed and defined.Based on two decades of research and a host of practical cases,this book offers a way forward. "Göranzon argues that the question of whether machinescan think is not the right question to ask. The more importantquestion, he believes, is the impact of automation on work andhuman skills, and he is looking for a way of describing skills thatallows us to discuss this question." ?Janet Vaux, New Scientist "A Swedish initiave to rethink the relationship between learningand work." ?Rolf Hughes, The Times Higher Education