Enhanced and reorganized material on the patient profile, lifestyle, substance abuse, and sexual history. New section on interviewing skills related to ethical and legal issues and how to deal with unanticipated adverse outcomes. Web-based interview organizer available at DavisPlus Cut-and-carry interview tips Two additional chapters Helping patients understand, interpret, and utilize material obtained on the Internet. More coverage of transparency in the medical interview. Handling difficult interview situations and difficult patients. How spirituality relates to healthcare and the clinician-patient interaction. Redesigned interview format for greater ease-of-use and clearer understanding.