An examination of configuration management (CM) from a business value perspective. It discusses why a company's e-business and e-commerce - encompassing Web content, Web applications, back-office applications, code and data - simply will not survive or thrive without CM. The book provides an overview of CM technology, reveals best practice techniques for selecting and deploying automated CM solutions, explores nine key challenges facing e-commerce, and provides guidelines for avoiding pitfalls that can quickly derail an e-business.