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How to say anything to anyone : a guide to…
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How to say anything to anyone : a guide to building business relationships that really work (edizione 2013)

di Shari Harley

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Take charge of your career by taking charge of your business relationships. We all know how it feels when our colleagues talk about us but not to us. It is frustrating, and it creates tension. When candor is missing in the workplace, employees feel like they are working in the dark. Leaders do not know what employees really think; managers are frustrated when outcomes are not what they expect; and employees often do not know where they stand performance-wise. Many of us remain passive against broken, indirect communication habits, hoping that things will miraculously improve, but they won't. Not without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Take charge of your career by taking charge of your business relationships. Make your work environment less tense and more productive by practicing direct communication. Set relationship expectations, work with people how they like to work, and give and receive regular feedback. This book teaches how to: Ask for what you want at work ; Improve all types of working relationships ; Reduce the gossip and drama in your office ; Tell people when you are frustrated in a way that resonates ; Take action on your ideas and feelings ; Get honest feedback on your performance. Here the author shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, she shows how to create the career and business relationships you really want, and keep them.… (altro)
Utente:jose.pires
Titolo:How to say anything to anyone : a guide to building business relationships that really work
Autori:Shari Harley
Info:Austin, Tex. : Greenleaf Book Group Press, c2013.
Collezioni:La tua biblioteca, Lista dei desideri, In lettura, Da leggere, Letti ma non posseduti, Preferiti
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How to Say Anything to Anyone: A Guide to Building Business Relationships That Really Work di Shari Harley

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In How to Say Anything to Anyone Shari Harley presents a Guide to Building Business Relationships That Really Work. Key concept: candor. Candor is making a commitment to talk about things as they happen, not 6 months after the fact. When candor’s missing, gossip, tensions and secret agendas arise. Many of us remain passive against broken, indirect communication habits, hoping that things will miraculously improve? Unfortunately, that will not happen. It takes stills and effort to lead 360 degrees. Be the change you want to see in the world around you. How people work with you depends on the relationships you cultivate. So build trust and rapport, avoid gossiping, give and receive feedback in an orderly manner and without prejudice. Set relationship expectations, assume less and ask much more. What do your colleagues or boss expect? Will your approach be accepted? Take action on your ideas and feelings. It will make the workplace a happier place to stay and business relationships last longer.
Harley repeats her messages often, both in formulas, steps and crafted cases and real-life stories, which makes her guide boring at times. Nevertheless these lessons can’t be practiced enough. From a simple ‘thank you’ after receiving feedback, avoiding a cc: email culture to an intentional introduction in a new job. ( )
  hjvanderklis | Jan 8, 2013 |
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Take charge of your career by taking charge of your business relationships. We all know how it feels when our colleagues talk about us but not to us. It is frustrating, and it creates tension. When candor is missing in the workplace, employees feel like they are working in the dark. Leaders do not know what employees really think; managers are frustrated when outcomes are not what they expect; and employees often do not know where they stand performance-wise. Many of us remain passive against broken, indirect communication habits, hoping that things will miraculously improve, but they won't. Not without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Take charge of your career by taking charge of your business relationships. Make your work environment less tense and more productive by practicing direct communication. Set relationship expectations, work with people how they like to work, and give and receive regular feedback. This book teaches how to: Ask for what you want at work ; Improve all types of working relationships ; Reduce the gossip and drama in your office ; Tell people when you are frustrated in a way that resonates ; Take action on your ideas and feelings ; Get honest feedback on your performance. Here the author shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, she shows how to create the career and business relationships you really want, and keep them.

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