A primer for both the experienced and the novice in the office world, this book will help you learn more about what is expected from an office administrator, whether you are seeking an entry-level position or moving up to greater responsibility.Packed with easy-to-read information on how to better manage, communicate with, and handle people, this guide includes: -- The changing role of the secretary-- Time management-- Working within the office community-- Guidelines for written communication-- Acting as a goodwill ambassador-- Information sources and resources-- Grammar skills brush-up-- Secretary tips and timesavers"An invaluable reference to help you keep things running smoothly". The Secretary