Amazon UK add books source broken?

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Amazon UK add books source broken?

1saltmanz
Ago 11, 2017, 11:30 am

On the Add Books page, I can't Amazon UK Books to return anything. I get a "No results found" for anything and everything I search for. ("No results found for "harry potter"." for example.) It was working for me yesterday.

2lorannen
Ago 11, 2017, 12:24 pm

>1 saltmanz: Thanks for reporting. Confirmed—I'm seeing the same behavior. We'll get on it.

3lorannen
Ago 11, 2017, 12:31 pm

Further details: this is more widespread than just Amazon UK. The only Amazons currently working are Amazon.com, Amazon China, and Amazon Japan.

4timspalding
Ago 11, 2017, 12:42 pm

One thousand angry swearwords.

5gilroy
Ago 11, 2017, 12:57 pm

Only a thousand?

6timspalding
Ago 11, 2017, 2:21 pm

Jesus, what do I need to do to get them to actually read the forms? There's only so many times I can write executives at Amazon and ask them to intervene with some data-entry person who can't read.

7Collectorator
Ago 11, 2017, 2:25 pm

Questo membro è stato sospeso dal sito.

8lorax
Ago 11, 2017, 3:59 pm

Maybe this is a chance to figure out what it takes to get Overcat in a condition where it can be used by default for new users?

9timspalding
Ago 11, 2017, 4:50 pm

>8 lorax:

It's very much in progress. But not there yet.

Amazon India, France, Italy are now working. Canada, UK not working and we're perplexed. The others are in progress.

In other news: I spent the day filling out forms in languages I barely speak, or don't speak at all. Bad French and lots of Latin got me most. But it was nice having a Portuguese employee for the Brazilian site. And I'm going to need to use Google Translate on the Chinese!

10timspalding
Ago 11, 2017, 5:37 pm

Italy working.

11MarthaJeanne
Modificato: Ago 12, 2017, 4:11 am

12lorannen
Ago 13, 2017, 6:04 pm

I see it. I'll get developer help as soon as I can. So folks know where we're at right now:

Amazons currently working:
- US
- France
- Germany
- Italy
- Japan

Amazons currently not working:
- UK
- Canada
- Brazil
- China
- India
- Mexico
- Spain

13john257hopper
Ago 14, 2017, 2:08 pm

#17 - thanks, Lorannen, UK is working now (7:00 pm UK time).

14timspalding
Ago 14, 2017, 2:45 pm

It's now distinguishing between a search coming up empty and "failing."

At present, Brazil, Canada, Mexico are broken. All others are working, although China is failing intermittently.

15timspalding
Modificato: Ago 14, 2017, 4:53 pm

Okay, Canada now working.

Mexico is going to require some paperwork.

Brazil is a problem--applying for a new account has a bug in it. I think the best we can do is report the bug and wait.

16timspalding
Ago 15, 2017, 11:02 am

Mexico looks like it's going to require a Mexican bank account--an account with a CLABE number. We're asking our bank if there's some sort of mapping between account numbers, but it doesn't look good. We are not, I think, going to open up a Mexican bank-account just to turn on Amazon Mexico.

We're submitting a bug-report about Brazil…

17msousa
Dic 11, 2018, 11:27 am

Any prediction of how much the Amazon Brazil search will work again?

18Alejandrofm
Nov 16, 2022, 3:00 pm

Hi! Any news about this issue? anything on we can help? like a parser o similar?
Thanks!

19davidgn
Modificato: Nov 16, 2022, 3:06 pm

I get the impression that FinTech might help here, if accounts are still the issue. Does Wise support peso accounts? That's a 30-minutes fix. :-)

20timspalding
Nov 16, 2022, 4:43 pm

Amazon UK works fine.

21kristilabrie
Nov 17, 2022, 8:45 am

>20 timspalding: Amazon Brazil is still not working for uncached search results, which is what >18 Alejandrofm: is inquiring about.

22davidgn
Modificato: Nov 17, 2022, 11:01 am

>21 kristilabrie: >19 davidgn: Ditto real (i.e. reais) accounts?

23Alejandrofm
Nov 17, 2022, 3:38 pm

>22 davidgn: Reais as the currency of Brasil? don't understand the relation but, amazon.br, yes.
Thanks