Classificazione LCZ711.H3
⮑ Z662-1000.5. Libraries
⮑ Z687-718.85. The collections. The books
⮑ Z711-711.95. Public services. Reference services
Opere scelte (808 totale)
- The Book of Answers: The New York Public Library Telephone Reference Service's Most Unusual and Entertaining Questions di Barbara Berliner
- Introduction to Reference Work, Vol. II: Reference services and reference processes di William A. Katz
- Conducting the Reference Interview: A How-To-Do-It Manual for Librarians di Catherine Sheldrick Ross
- The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone di Ryan Dowd