Elaina Norlin

As a manager, I reflect a lot on what I’m doing and how I’m doing it. How can I improve? Where are my blind spots? This was a really helpful resource for me to see what leaders in other libraries have done to promote healthy work environments.
There are interviews and anecdotes throughout the book that highlight what types of attitudes and behaviors can cause both positive and negative work environments. The author often references Maslow’s hierarchy of needs and how those are paralleled in the workplace.
I thought the book’s focus was reasonable and empathetic, and there are sources for further reading at the end of each chapter. I have more reading and thinking to do, and lots of notes and references to follow up on after reading this. I found chapter 2, “Trust,” and chapter 6, “Diversity, Equity, and Inclusion,” the most instructive and thought-provoking, but the whole book is worth reading and rereading.… (altro)