Lisa Jefferson, The 9-1-1 Operator who took the call from Todd Beamer on United Airlines Flight #93 tells her unique story from that fateful day. An ordinary man with an extraordinary faith led the charge that surely saved countless lives on September 11, 2001. And now his story and the story of those courageous passengers are told by the woman who was on the phone when the plane went down. See how faith and courage led to swift, selfless action (in the air and on the ground) in this recounting of the day that changed America forever.