We are at the fourth turning point of workers (1. Industrial technology, 2. Electricity, 3. IT). Amazing advances by computers and robots. In stead of asking what computers can never do, ask what we will insist that humans do. Examples of the latter include roles of accountability for important decisions, like judges in court of law, CEOs, generals, other types of leaders; dealing with organizational issues where the conceptualization and nature of a problem keep changing; and areas where we want to look someone in the eye, like a doctor (this one puzzled me, given the advances made by computerized diagnosing). All this assuming society still run by humans, and that cyborgs that look perfectly like humans have not come into being. The value of empathy in forgin interpersonal connections. Good examples of the value of practice, often in various forms of simulations, from the military. Colvin makes the claim that human teams are still key, however the amassed evidence is here a bit short on causal relationships. Luckily this is not a trait running through the book. Recommended. ( )